Wherever you are

Aftersales-vconsyst

Aftersales

Supplemental orders and services for your waste collection process

In practice

Access cards

Access cards and card readers

Access cards in your house style

We supply diverse types of access cards, depending on your wishes and situation. You can also come to us for replacement orders of previously purchased cards. If desired, we will supply the cards numbered sequentially and including whitelist file. The cards are designed to your specifications, entirely in line with your house style. Card readers and processing software can also be purchased from us separately.

Batteries waste containers

Batteries

Advice, supply and exchange service

The Chiplock® 4.0 access electronics requires a power source. You may choose to opt for a battery or solar cell in combination with a battery. The system indicates when it is time to replace the power source. Simply place your order and we will deliver a new original power source. If desired we also offer an exchange service.

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Spare parts

Always the right parts

In the event of a defect, or if a part is worn, it may be necessary to (quickly) replace a part. The most common parts are directly available in our service vehicles or in the central warehouse. More specific (customized) materials are produced on request and in most cases can be delivered within a few days. We work exclusively with original spare parts for Metro® underground waste containers. We also supply replacement fasteners, hinges and locks.

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Service desk

Our team is ready to assist you

Our service desk is available 24 hours a day, seven days a week to deal with problems and malfunctions. Where possible, most questions are handled by telephone or e-mail. If required, a service technician will be dispatched to solve the problem at the relevant location. Our service desk can be contacted by e-mail or telephone and via the Service module in VConsyst Dynamics.

Customized is our standard

We tailor your collection streams to your specific requirements

Card readers and cards can easily be ordered through your contact person

Original power sources such as batteries can be ordered from us

Original spare parts are available from either the service vehicle or warehouse

Our service desk is ready to assist you, 24 hours a day, seven days a week

Certification

We work according to the standards below

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VCA**

Safe operation according to European standards

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